Shipping policy
Domestic Shipping
Shipment processing time
All orders are processed within 24 hours as long as the order is placed before 2pm. All orders placed on a weekend will be processed from the following Monday. Delays can be expected in the case of courier issues or restrictions in which case we will communicate with you. Some equipment items may require an additional 24 hours processing time.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipment Cost |
| Orders over R 650 | 1-2 business days | Free |
| Orders within Cape Town | 1-2 business days | R 80 |
| Major city centres within SA (excl CPT) |
3-4 business days | R 80 |
| Outlying and regional areas | 4-5 business days | Calculated at check out |
*disclaimer: We change our shipping partners from time to time, and such may incur changes and/or delays.
Shipment confirmation and order tracking
Upon order completion, you will receive a shipment confirmation and tracking number from our courier partner.
International Shipping Policy
We ship to all countries within courier reach. Timing and fees are dependent on the intended destination.
Customs, duties, and taxes
Please be aware of the duties and taxes payable within your own region or country and take not of our policy below.
Truth Coffee Roasting is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
